The second-hand marketplace Users Share Frustration About Size Modifications
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its size classifications for female and kids' apparel without notifying every member regarding the update.
Digital Channels Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
